CUSTOMERS ARE RESPONSIBLE FOR OFF LOADING AT THE TIME OF DELIVERY. There is no guaranteed time of delivery. In most cases, the trucking company will offer a 24 hour delivery notice call to ensure you are prepared for receipt of goods, (NOTE: This call will likely delay delivery by 1 day). All products not in stock at the time of the sale are considered as special orders and cannot be canceled, (NOTE: We will fill special orders as soon as possible).